What can I do in order to buy a jewel? |
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How can I pay? |
Alessandro Dari
accepts
advanced bank transfers
only.
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What is the bank information for making the advanced money transfer? |
Click here to view Alessandro Dari''s bank information..
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When will I receive the orders placed with payment by advanced bank transfer? |
The jewels will be sent from the moment of the arrival of the payment on our bank account.
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How can I find the right size for rings for my fingers? |
If you already have a ring that is the same size as the one you want to order, measure its inner diameter with a millimetric ruler. If you do not have a similar ring, wrap a piece of non-elastic thread around the finger you want to buy the ring for and then measure the thread with a millimetric ruler. Here you'll find the conversion table which permits you to obtain the size you need for your order: ring measures table.
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Can I return the purchased products? |
You can return the purchased jewels without justification within 10 days, if you live in Italy, or within 60 days if you live abroad. You can only return the jewels purchased from Alessandro Dari.
We will refund the net price you paid for the item.
We will also to refund the delivery charge if the return is a result of our mistake.
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Can I have the purchased jewels repaired? |
Your jewels can be repaired free of charge for life. Only the forwarding charges will be at your expense. Only jewels purchased from Maestro Alessandro Dari may be repaired.
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Do you ship abroad? |
Maestro Alessandro Dari
sells and ships all around the world.
.
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Do you ship the jewels in stiff packets? |
All our products are shipped in elegant boxes protected by a stiff covering in order to avoid damages during shipping.
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Do I have to pay customs duty? |
Shipments within EC countries already include the charge of 20% Italian VAT in the order total amount. Gioie.it will not charge any tax on shipments outside EC countries: it is the customer's responsibility to pay for applicable local customs fees , also in case of returned items.
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